Effective Date: June 2026
1. Our Commitment to Privacy

At DW Creation, protecting your privacy is important to us. We are committed to handling personal information responsibly and in accordance with applicable Australian privacy laws.


2. Information We Collect

We may collect personal information including:

  • Full name
  • Email address
  • Telephone number
  • Residential or project address
  • Company name
  • Project details
  • Payment information
  • Communication records
We may also collect technical information including:
 
  • IP address
  • Browser type
  • Device information
  • Website usage data
  • How We Use Your Information
 Your information may be used to:
 
  • Respond to enquiries
  • Prepare quotations
  • Deliver project management services
  • Coordinate construction activities
  • Communicate project updates
  • Process payments
  • Improve our website and services
  • Meet legal obligations
  • Payment Information
 
Payments made through our website or invoicing systems are securely processed through authorized payment providers.
DW Creation does not store complete credit card or debit card information on its servers.
 
3. Disclosure of Information

We may share information with:

  • Contractors
  • Tradespeople
  • Consultants
  • Service providers
  • Payment processors
  • Government authorities where required by law
  •  

 We do not sell personal information to third parties.


4. Data Security

We take reasonable steps to protect personal information from:

  • Unauthorized access
    Misuse
  • Loss
  • Disclosure
  • Alteration
  •  
 Despite our efforts, no online system can guarantee complete security.

 

5. Access and Corrections

You may request access to your personal information or request corrections if information held by us is inaccurate or incomplete.


6. Website Cookies

Our website may use cookies to:

  • Improve website performance
  • Understand visitor behavior
  • Enhance user experience
  •  
 Users may disable cookies through browser settings.